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Affordable buses going 'round and 'round for Calgarians make all the difference

We wanted to share survey highlightghts of how the low-income transit pass has helped Calgarians with day-to-day life. The survey was completed by the City of Calgary's Neighborhood Services in 2021.




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Survey highlights as you contemplate communication

around the Low-Income Transit Pass (LITP)

  • 77 percent indicated it has allowed them to attend medical and other appointments with greater ease;

  • 72 percent indicated it was easier to visit family and friends and therefore enhance social ties; and

  • 86 percent said it saved their household money, which they primarily used to buy other necessities or pay down debt.

  • The majority of users who use the LITP are working.

    • More than 50 percent of the pass purchasers are employed, including almost one in four who are employed full time.

  • Job-seeking activity is prominent.

    • Seven in 10 purchasers who are working indicated the LITP allowed a member of their household to look for jobs they would not have tried to find before.

    • This number jumps close to nine in 10, when the "LITP pass purchaser" is unemployed and is looking for work.

    • A higher percentage of purchasers who identify as an Aboriginal, Indigenous, First Nations, Métis, or Inuk (Inuit) person indicated that LITP helped someone in their household to look for a job and keep a job.

    • Younger workers (18-24) are more likely to indicate that the LITP helped them get a job and keep a job.

    • Compared to other groups, new immigrants, (who lived in Canada for less than 3 years), relied on public transport for personal, work, medical, and social trips

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